IPSTAR Broadband nbn Sky Muster Plus Plans
IPSTAR Broadband has been providing internet connectivity to remote and regional Australians for over a decade. We were the first to provide satellite internet to Australians and our commitment to backing the bush has remained steadfast. We offer Australian based customer service and our team of experts will always be there for you when you need us. At IPSTAR Broadband you are a name, not a number.
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Sky Muster™
Plus 100MOST POPULAR
Unmetered DataBrowse the web all day and night with IPSTAR Broadband nbn Sky Muster™ Plus*.
Every plan includes unmetered video game downloads(3), social media(2), music streaming, video calls, Wi-Fi calling, web browsing, file sharing(3) and operating system updates(3).
Metered Data
50GB peak and 50GB off peak metered dataFor video streaming and Virtual Private Network (VPN) use and all unclassified data usage(1)
Video Streaming
VPN
Speed
Up to 25/5 Mbps
$65/mthPowered by nbn™ Sky Muster™ Plus
$65 per month on a 24-month contract. Minimum cost $1,560
$0.65 per GB
Peak hours are 7:00am – 1:00am (Local Time), Off-peak hours are 1:00am-7:00am (Local Time). Data allowance counts uploads and
downloads combined. Data usage for each Plan resets on the first day of the calendar month. -
Sky Muster™
Plus 50Great For 1 User Households
Unmetered DataBrowse the web all day and night with IPSTAR Broadband nbn Sky Muster™ Plus*.
Every plan includes unmetered video game downloads(3), social media(2), music streaming, video calls, Wi-Fi calling, web browsing, file sharing(3) and operating system updates(3).
Metered Data
25GB peak and 25GB off peak metered dataFor video streaming and Virtual Private Network (VPN) use and all unclassified data usage(1)
Video Streaming
VPN
Speed
Up to 25/5 Mbps
$50/mthPowered by nbn™ Sky Muster™ Plus
$50 per month on a 24-month contract. Minimum cost $1,200
$1 per GB
Peak hours are 7:00am – 1:00am (Local Time), Off-peak hours are 1:00am-7:00am (Local Time). Data allowance counts uploads and
downloads combined. Data usage for each Plan resets on the first day of the calendar month. -
Sky Muster™
Plus 150Excellent For Households Of 1-3
Unmetered DataBrowse the web all day and night with IPSTAR Broadband nbn Sky Muster™ Plus*.
Every plan includes unmetered video game downloads(3), social media(2), music streaming, video calls, Wi-Fi calling, web browsing, file sharing(3) and operating system updates(3).
Metered Data
75GB peak and 75GB off peak metered dataFor video streaming and Virtual Private Network (VPN) use and all unclassified data usage(1)
Video Streaming
VPN
Speed
Up to 25/5 Mbps
$95/mthPowered by nbn™ Sky Muster™ Plus
$95 per month on a 24-month contract. Minimum cost $2,280
$0.63 per GB
Peak hours are 7:00am – 1:00am (Local Time), Off-peak hours are 1:00am-7:00am (Local Time). Data allowance counts uploads and
downloads combined. Data usage for each Plan resets on the first day of the calendar month. -
Sky Muster™
Plus 200Perfect Option For Families
Unmetered DataBrowse the web all day and night with IPSTAR Broadband nbn Sky Muster™ Plus*.
Every plan includes unmetered video game downloads(3), social media(2), music streaming, video calls, Wi-Fi calling, web browsing, file sharing(3) and operating system updates(3).
Metered Data
100GB peak and 100GB off peak metered dataFor video streaming and Virtual Private Network (VPN) use and all unclassified data usage(1)
Video Streaming
VPN
Speed
Up to 25/5 Mbps
$120/mthPowered by nbn™ Sky Muster™ Plus
$120 per month on a 24-month contract. Minimum cost $2,880
$0.60 per GB
Peak hours are 7:00am – 1:00am (Local Time), Off-peak hours are 1:00am-7:00am (Local Time). Data allowance counts uploads and
downloads combined. Data usage for each Plan resets on the first day of the calendar month. -
Sky Muster™
Plus 300Ultimate Option For Video Streaming
Unmetered DataBrowse the web all day and night with IPSTAR Broadband nbn Sky Muster™ Plus*.
Every plan includes unmetered video game downloads(3), social media(2), music streaming, video calls, Wi-Fi calling, web browsing, file sharing(3) and operating system updates(3).
Metered Data
150GB peak and 150GB off peak metered dataFor video streaming and Virtual Private Network (VPN) use and all unclassified data usage(1)
Video Streaming
VPN
Speed
Up to 25/5 Mbps
$175/mthPowered by nbn™ Sky Muster™ Plus
$175 per month on a 24-month contract. Minimum cost $4,200
$0.58 per GB
Peak hours are 7:00am – 1:00am (Local Time), Off-peak hours are 1:00am-7:00am (Local Time). Data allowance counts uploads and
downloads combined. Data usage for each Plan resets on the first day of the calendar month.
Traffic will be treated as unmetered by default and only certain nominated traffic types focused around streaming video and VPN usage will be treated as metered and count towards the monthly metered data allowance.
(1) Metered activity on nbn Sky Muster Plus includes video streaming, VPN use and all unclassified data usage. Unclassified is any internet activity that cannot be classified as any of the other activity types. When peak metered data is exhausted, metered internet activity is shaped during the peak period to 512Kbps download and 256Kbps upload. When off peak metered data is exhausted, metered internet activity is shaped during the off peak period to 2048Kbps download and 512Kbps upload.
(2) Includes Facebook, Twitter, Instagram, Snapchat, Tumblr and LinkedIn. Embedded video in other applications is metered.
(3) Peer to peer traffic, uploads and downloads to cloud storage platforms, PC and smartphone operating system updates, software/application updates, gaming software updates and any internet activity related to applications which nbn cannot identify, may from time to time at nbn’s discretion, be shaped between 4pm –11pm to wholesale speeds of 256Kbps.
Speeds: May be able to burst higher than 25/5Mbps (subject to available network capacity)
– An end user’s experience, including the speeds actually achieved over the nbn™ broadband access network, depends on the nbn™ access network technology and configuration over which services are delivered to their premises, whether they are using the internet during the busy period, and some factors outside of nbn’s control (like their equipment quality, software or signal reception). Wholesale speeds may be reduced if the metered allowance is exceeded. Satellite end users may also experience latency.
– Once your metered data allowance is exhausted, your speeds will be shaped when using your service for metered activities. Wholesale speeds for some unmetered activities may also be shaped between 4pm and 11pm. For further details, contact your internet service provider.
There are no setup fees for Sky Muster Plus. The Sky Muster Plus contract may be terminated with a 1 month notice period. The associated termination fees are: $0 inc for 1-month term contract; $165 inc for 12-month term contract; and $275 inc for 24-month term contract.
What IPSTAR Broadband customers say about their experience with nbn Sky Muster Plus
“We just changed over to the new IPSTAR Broadband Sky Muster Plus plans. We were skeptical at first but they are great. The internet is faster and we have unlimited on nearly everything.”
“This is a great plan as I never run out of data. Direct debit payment is easy. Technically sound and great courteous staff if needed. Communication and notifications are fantastic and always speak to a human if you have a problem. As a client I have watched this business grow, the plans and speeds are second to none they have today. A honest reliable business that stands behind what it sells. I would recommend IPSTAR to anyone.”
Why you should PLUS with us?
IPSTAR Broadband has been serving rural broadband to
remote and regional Australians for over a
decade.
We were the first to provide satellite internet
to Australians and our commitment to
backing the bush has remained steadfast.
Here’s the plus you get from us:
Australian based support
Simply Easier to Switch
Plus Plan Promise
You are a name, not a number
Q: If I already have nbn Sky Muster at home can I get Sky Muster Plus?
A: Yes, any home that already has nbn Sky Muster installed is eligible to get nbn Sky Muster Plus.
Q: If I already have nbn Sky Muster at home and I upgrade to nbn Sky Muster Plus does it require a technician to change it for me?
A: No, upgrading is easy. You just need to call IPSTAR Broadband or fill out the application form above and we will change your service to nbn Sky Muster Plus for you. It is just like flicking a switch.
Q: What does the ‘metered’ and ‘unmetered’ data mean? What’s the difference?
A: Most online activity on nbn Sky Muster Plus is unmetered, data is unmetered by default. Unmetered activity means that this type of usage does not count towards your data limit. Metered activity is data usage that counts towards your data limit and is limited by how much metered data is available on you nbn Sky Muster Plus plan. Metered activity on nbn Sky Muster Plus includes video streaming, VPN use and all unclassified data usage
On nbn Sky Muster Plus we have an easy to read table that outlines what activities are metered and what activities are unmetered when using it.
(1) Unclassified is any internet activity that cannot be classified as any of the other activity types.
(2) Includes Facebook, Twitter, Instagram, Snapchat, Tumblr and LinkedIn. Embedded video in other applications is metered.
(3) Shaping to 256Kbps may occur between 4pm and 11pm.
When peak metered data is exhausted, metered internet activity is shaped during the peak period to 512Kbps download and 256Kbps upload. When off peak metered data is exhausted, metered internet activity is shaped during the off peak period to 2048Kbps download and 512Kbps upload.
Q: I use a lot of social media such as Facebook, Twitter and Instagram and I watch a lot of videos inside these websites. Is this metered or unmetered on nbn Sky Muster Plus?
A: Embedded video on select social media platforms is listed as an unmetered activity on nbn Sky Muster Plus. This includes Facebook, Twitter, Instagram, Snapchat, Tumblr and LinkedIn. Embedded video on other websites such as a news website metered.
Q: I am worried that my children are going to use all my data downloading video games. I work from home and need to video call my colleagues during the day. It says that video is metered, is Sky Muster Plus the right plan for me?
A: nbn Sky Muster Plus is our recommended option when using Sky Muster. The best thing about it is that certain activities are unmetered (see our table of unmetered vs metered activities). In this case, video calling on apps like Microsoft Teams is unmetered. Video game software updates and online gaming is also listed as an unmetered activity. So both video calling for your work and gaming downloads from your children should not impact your metered data allowance
Q: I need to do a lot of video calls. I work from home remotely and need to chat to my colleagues at work during the day. Is there a list of recommended apps I can choose that is the best for video calling on nbn Sky Muster Plus?
A: Video calling is unmetered on nbn Sky Muster Plus and any of the nbn Sky Muster Plans from IPSTAR Broadband are a great option if you are working from home remotely. We recommend using the following apps with nbn Sky Muster Plus. Skype, WhatsApp, Facebook Messenger, FaceTime, Google Duo, Snapchat, Instagram Live, Viber, Zoom, Google Hangouts, Line, Tango MyVMR and GoToMeeting. One thing that is important to consider when working from home and video chatting is if you are using a VPN while you video chat, this will make this activity metered as VPN use is metered on nbn Sky Muster Plus.
Things that you should know:
Social Media & Messaging Apps:
- Only static images and text are unmetered, any embedded video/audio content or video/audio call services are metered
- Traffic (including via mobile apps) will ordinarily be metered if it doesn’t use HTTP/HTTPS (TLS and SSL) protocols.
PC & Smartphone operating system updates:
- From 7pm – 11pm PC and smartphone operating system software updates may be shaped at nbn’s discretion to wholesale speeds of 256kbps
- Unfair use would include an end user downloading, or knowingly allowing the downloading of, software updates for more than 20 unique devices. For more details, please refer to the nbn™ Sky Muster ™ Plus Fair Use Policy that forms part of the SMP Interim Agreement.
- Excludes application, gaming consoles and non-system software updates
- Unfair use would include an end user routinely transferring, or knowingly allowing the routine transfer of, large files greater than 20MB via email.
More
- Any data via a Virtual Private Network (VPN) is metered.
- Peer to peer data is metered.
- Streaming or downloading content from video or audio sites (like YouTube, Netflix and Spotify) is metered.
- Autoplay of embedded video/audio within a webpage or application is metered. Note some devices or webpages enable the user to disable the autoplaying of embedded video or audio.
- Gaming is metered.
- Voice over Internet Protocol (VoIP) phone services and video call services are metered.