Order today on a 1 month no-lock in contract. Or save $5 per month on a 24 month contract when choosing Sky Muster Plus 100 or 150
Choose a plan
Plus 50
Your Total Metered Data1
50GB peak Metered data allowance (7am – 1am)
+
50GB off peak Metered data allowance (1am – 7am)
Unmetered Content2
Social Media & Messaging Apps usage (image and text)
Email2
PC & Smartphone Operating System Updates2
Static text/image web browsing2
- Including online banking
Speed
- Up to 25/5 Mbps
Powered by nbn™ Sky Muster™ Plus
Minimum cost for a 1 month no-lock in contract is $70
Plus 100
Your Total Metered Data1
100GB peak Metered data allowance (7am – 1am)
+
100GB off peak Metered data allowance (1am – 7am)
Unmetered Content2
Social Media & Messaging Apps usage (image and text)
Email2
PC & Smartphone Operating System Updates2
Static text/image web browsing2
- Including online banking
Speed
- Up to 25/5 Mbps
Powered by nbn™ Sky Muster™ Plus
Minimum cost for a 1 month no-lock in contract is $135
Plus 150
Your Total Metered Data1
150GB peak Metered data allowance (7am – 1am)
+
150GB off peak Metered data allowance (1am – 7am)
Unmetered Content2
Social Media & Messaging Apps usage (image and text)
Email2
PC & Smartphone Operating System Updates2
Static text/image web browsing2
- Including online banking
Speed
- Up to 25/5 Mbps
Powered by nbn™ Sky Muster™ Plus
Minimum cost for a 1 month no-lock in contract is $190
1. Includes uploads and downloads
2. Note: Restrictions to unmetered content include embedded video streaming, audio streaming, peer to peer file transfer, cloud storage and VPN traffic. Please read our “Things you should know” for further details around things that are metered and unmetered.
From the 11th of June until August 9, 50 of IPSTAR’s customers trialled nbn™ Sky Muster™ Plus during the test phase, here’s what they said afterwards…
Why you should PLUS with us?
IPSTAR has been serving rural broadband to
remote and regional Australians for over a
decade.
We were the first to provide satellite internet
to Australians and our commitment to
backing the bush has remained steadfast.
Here’s the plus you get from us:
30 Day Trial
Australian based support
Simply Easier to Switch
Plus Plan Promise
You are a name, not a number
Q: What does “metered” mean?
A: All online activities should be considered as metered by default, except where specified below under ‘Unmetered activities.’
Common examples of metered activity includes: all video/audio call services, playing or downloading audio/video content (which is either embedded or from content streaming or gaming sites), loading content to/from file sharing/ cloud storage sites.
Q: What does “unmetered mean?
A: All online activity is metered, with the exception of the below unmetered activities:
- Static text/image web browsing: including online banking
- Social Media: viewing static photos and text on selected sites
- Email: sending and receiving emails on selected sites
- Operating system software updates: downloading select PC and smartphone operating system software updates. 1
Exclusions – If you’re accessing your connection via a Virtual Private Network (VPN) or an application that does not use HTTP/HTTPS protocols, all activities will be metered, even those specified as ‘unmetered activities’. Other exclusions and fair use conditions apply. Please read our “Things you should know”
Note: This content is accurate as at 12th August 2019. The types of traffic that are unmetered are constantly subject to change – please check this page regularly for latest updates
Q: I use a lot of social media and especially Facebook. But I have used all of my “metered” data. Will I still be able to go on Facebook?
A: If you have exhausted your metered data allowance for the month, you will still be able to access websites that have embedded video content, like social media platforms or news websites, but the video and audio content may not play.
Q: When I go on websites like Facebook all the videos are playing automatically and it’s using up my “metered” data. What can I do?
A: Turning off video and audio autoplay on your social media accounts and across websites that use embedded streaming content (like videos) can help minimise your metered data usage. For more information on how to turn off autoplay videos on Facebook see here: https://ipstarbroadband.com.au/saving-data-with-facebook-video/
Q: Which image files are metered and unmetered? If it’s a static image is this jpg and png? But what about .gif images and m-jpeg files?
A: Metering decisions are not made on file types. They are made on protocol and source/destinations. The general rule is audio and video content is metered, however due to their small size, .gif files are unmetered. Static image files like .png and jpeg files are unmetered.
Q: If I already have nbn Sky Muster at home can I get Sky Muster Plus?
A: Yes, any home that already has nbn Sky Muster installed is eligible to get nbn Sky Muster Plus.
Things that you should know:
Social Media & Messaging Apps:
- Only static images and text are unmetered, any embedded video/audio content or video/audio call services are metered
- Traffic (including via mobile apps) will ordinarily be metered if it doesn’t use HTTP/HTTPS (TLS and SSL) protocols.
PC & Smartphone operating system updates:
- From 7pm – 11pm PC and smartphone operating system software updates may be shaped at nbn’s discretion to wholesale speeds of 256kbps
- Unfair use would include an end user downloading, or knowingly allowing the downloading of, software updates for more than 20 unique devices. For more details, please refer to the nbn™ Sky Muster ™ Plus Fair Use Policy that forms part of the SMP Interim Agreement.
- Excludes application, gaming consoles and non-system software updates
- Unfair use would include an end user routinely transferring, or knowingly allowing the routine transfer of, large files greater than 20MB via email.
More
- Any data via a Virtual Private Network (VPN) is metered.
- Peer to peer data is metered.
- Streaming or downloading content from video or audio sites (like YouTube, Netflix and Spotify) is metered.
- Autoplay of embedded video/audio within a webpage or application is metered. Note some devices or webpages enable the user to disable the autoplaying of embedded video or audio.
- Gaming is metered.
- Voice over Internet Protocol (VoIP) phone services and video call services are metered.