Choose a plan

Not sure which plan?
Check out our guide on how much data you need.

 

Upgrading to nbn Sky Muster Plus from Standard nbn Sky Muster?

Here’s a simple guide for our customers.

  • Sky Muster™
    Plus 50

    Unmetered Data

    Browse the web all day and night with Sky Muster™ Plus*

    70%
    of all data used is unmetered on average^

    Metered Data

    For video streaming and Virtual Private Network (VPN) use: 25GB peak and 25GB off peak metered data


    • Video Streaming

    • VPN

    Speed

    Up to 25/5 Mbps

    $50/mth

    Powered by nbn™ Sky Muster™ Plus
    $50 per month on a 24-month contract. Minimum cost $1,200

    Peak hours are 7:00am – 1:00am (Local Time), Off-peak hours are 1:00am-7:00am (Local Time). Data allowance counts uploads and
    downloads combined. Data usage for each Plan resets on the first day of the calendar month.

    Critical Information Summary

  • Sky Muster™
    Plus 100

    Unmetered Data

    Browse the web all day and night with Sky Muster™ Plus*

    70%
    of all data used is unmetered on average^

    Metered Data

    For video streaming and Virtual Private Network (VPN) use: 50GB peak and 50GB off peak metered data


    • Video Streaming

    • VPN

    Speed

    Up to 25/5 Mbps

    $65/mth

    Powered by nbn™ Sky Muster™ Plus
    $65 per month on a 24-month contract. Minimum cost $1,560

    Peak hours are 7:00am – 1:00am (Local Time), Off-peak hours are 1:00am-7:00am (Local Time). Data allowance counts uploads and
    downloads combined. Data usage for each Plan resets on the first day of the calendar month.

    Critical Information Summary

  • Sky Muster™
    Plus 150

    Unmetered Data

    Browse the web all day and night with Sky Muster™ Plus*

    70%
    of all data used is unmetered on average^

    Metered Data

    For video streaming and Virtual Private Network (VPN) use: 75GB peak and 75GB off peak metered data


    • Video Streaming

    • VPN

    Speed

    Up to 25/5 Mbps

    $95/mth

    Powered by nbn™ Sky Muster™ Plus
    $95 per month on a 24-month contract. Minimum cost $2,280

    Peak hours are 7:00am – 1:00am (Local Time), Off-peak hours are 1:00am-7:00am (Local Time). Data allowance counts uploads and
    downloads combined. Data usage for each Plan resets on the first day of the calendar month.

    Critical Information Summary

  • Sky Muster™
    Plus 200

    Unmetered Data

    Browse the web all day and night with Sky Muster™ Plus*

    70%
    of all data used is unmetered on average^

    Metered Data

    For video streaming and Virtual Private Network (VPN) use: 100GB peak and 100GB off peak metered data


    • Video Streaming

    • VPN

    Speed

    Up to 25/5 Mbps

    $120/mth

    Powered by nbn™ Sky Muster™ Plus
    $120 per month on a 24-month contract. Minimum cost $2,880

    Peak hours are 7:00am – 1:00am (Local Time), Off-peak hours are 1:00am-7:00am (Local Time). Data allowance counts uploads and
    downloads combined. Data usage for each Plan resets on the first day of the calendar month.

    Critical Information Summary

  • Sky Muster™
    Plus 300

    Unmetered Data

    Browse the web all day and night with Sky Muster™ Plus*

    70%
    of all data used is unmetered on average^

    Metered Data

    For video streaming and Virtual Private Network (VPN) use: 150GB peak and 150GB off peak metered data


    • Video Streaming

    • VPN

    Speed

    Up to 25/5 Mbps

    $175/mth

    Powered by nbn™ Sky Muster™ Plus
    $175 per month on a 24-month contract. Minimum cost $4,200

    Peak hours are 7:00am – 1:00am (Local Time), Off-peak hours are 1:00am-7:00am (Local Time). Data allowance counts uploads and
    downloads combined. Data usage for each Plan resets on the first day of the calendar month.

    Critical Information Summary

Things you should know

Traffic will be treated as unmetered by default and only certain nominated traffic types focused around streaming video and VPN usage will be treated as metered and count towards the monthly metered data allowance.

  • Streaming video, VPN and any activity that cannot be identified/classified by nbn™ will be metered.
  • Peer to peer traffic will always be shaped during the evening busy hours between 4pm and 11pm.
  • Operating system updates, software/application updates, gaming software updates and cloud storage platforms traffic may be shaped from time to time during the evening busy hours between 4pm and 11pm if network congestion is present.
  • All traffic that is not captured as listed above is to be treated as unmetered, in which case it would not be subject to any shaping.

There are no setup fees for Sky Muster Plus. The Sky Muster Plus contract may be terminated with a 1 month notice period. The associated termination fees are: $0 inc for 1-month term contract; $165 inc for 12-month term contract; and $275 inc for 24-month term contract.

When peak metered data is exhausted, metered internet activity is shaped during the peak period to 512Kbps download and 256Kbps upload. When off peak metered data is exhausted, metered internet activity is shaped during the off peak period to 2048Kbps download and 512Kbps upload.

Choose My Plan
Testimonials

What IPSTAR Broadband customers say about their experience with nbn Sky Muster Plus

Why you should PLUS with us?

IPSTAR Broadband has been serving rural broadband to
remote and regional Australians for over a
decade.

We were the first to provide satellite internet
to Australians and our commitment to
backing the bush has remained steadfast.

Here’s the plus you get from us:


  • Australian based support

  • Simply Easier to Switch

  • Plus Plan Promise

  • You are a name, not a number
Frequently Asked Questions

Q: If I already have nbn Sky Muster at home can I get Sky Muster Plus?

A: Yes, any home that already has nbn Sky Muster installed is eligible to get nbn Sky Muster Plus.

 

Q: If I already have nbn Sky Muster at home and I upgrade to nbn Sky Muster Plus does it require a technician to change it for me?

A: No, upgrading is easy. You just need to call IPSTAR Broadband or fill out the application form above and we will change your service to nbn Sky Muster Plus for you. It is just like flicking a switch.

 

Q: What does the ‘metered’ and ‘unmetered’ data mean? What’s the difference?

A: Most online activity on nbn Sky Muster Plus is unmetered, data is unmetered by default. Unmetered activity means that this type of usage does not count towards your data limit. Metered activity is data usage that counts towards your data limit and is limited by how much metered data is available on you nbn Sky Muster Plus plan. Metered activity on nbn Sky Muster Plus includes video streaming, VPN use and all unclassified data usage

On nbn Sky Muster Plus we have an easy to read table that outlines what activities are metered and what activities are unmetered when using it.

(1) Unclassified is any internet activity that cannot be classified as any of the other activity types.

(2) Includes Facebook, Twitter, Instagram, Snapchat, Tumblr and LinkedIn. Embedded video in other applications is metered.

(3) Shaping to 256Kbps may occur between 4pm and 11pm.

When peak metered data is exhausted, metered internet activity is shaped during the peak period to 512Kbps download and 256Kbps upload. When off peak metered data is exhausted, metered internet activity is shaped during the off peak period to 2048Kbps download and 512Kbps upload.

 

Q: I use a lot of social media such as Facebook, Twitter and Instagram and I watch a lot of videos inside these websites. Is this metered or unmetered on nbn Sky Muster Plus?

A: Embedded video on select social media platforms is listed as an unmetered activity on nbn Sky Muster Plus. This includes Facebook, Twitter, Instagram, Snapchat, Tumblr and LinkedIn. Embedded video on other websites such as a news website metered.

 

Q: I am worried that my children are going to use all my data downloading video games. I work from home and need to video call my colleagues during the day. It says that video is metered, is Sky Muster Plus the right plan for me?

A: nbn Sky Muster Plus is our recommended option when using Sky Muster. The best thing about it is that certain activities are unmetered (see our table of unmetered vs metered activities). In this case, video calling on apps like Microsoft Teams is unmetered. Video game software updates and online gaming is also listed as an unmetered activity. So both video calling for your work and gaming downloads from your children should not impact your metered data allowance

 

Q: I need to do a lot of video calls. I work from home remotely and need to chat to my colleagues at work during the day. Is there a list of recommended apps I can choose that is the best for video calling on nbn Sky Muster Plus?

A: Video calling is unmetered on nbn Sky Muster Plus and any of the nbn Sky Muster Plans from IPSTAR Broadband are a great option if you are working from home remotely. We recommend using the following apps with nbn Sky Muster Plus. Skype, WhatsApp, Facebook Messenger, FaceTime, Google Duo, Snapchat, Instagram Live, Viber, Zoom, Google Hangouts, Line, Tango MyVMR and GoToMeeting. One thing that is important to consider when working from home and video chatting is if you are using a VPN while you video chat, this will make this activity metered as VPN use is metered on nbn Sky Muster Plus.